What is VoIP QoS? VoIP Quality of Service explained

The remote working boom of 2020 saw many of us become well acquainted with the best VoIP technology and Voice Over Internet Protocol hardware, such as VoIP phones. But how familiar are you with VoIP Quality of Service—or its shortened form, VoIP QoS—as a tech-savvy working professional?

We’re not talking about the occasional screen freeze on Zoom or team glitch on Microsoft Teams, when too many people try to edit the same document. VoIP QoS affects VoIP software quality on a daily basis. In fact it may be a major reason your work laptop’s audio quality is inconsistent across meetings.

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