Freshdesk CRM review | TechRadar

Freshdesk is a customer support platform from Freshworks. This CRM offers a helpdesk, messaging center, and call center all in one. In our Freshdesk review, we help you decide if this is the best CRM software for your business.

Freshdesk is designed specifically for customer engagement, and is one of a series of Freshworks CRMs with different focuses – the other two being Freshmarketer for marketing and Freshsales for sales management. 

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